Let’s talk about your wellbeing and COVID-19 at the Festival of Voices.
What will Festival of Voices 2022 look like?
Festival of Voices 2022 will run from 1 to 10 July. We will be bringing back festival favourites and presenting a series of individual performances and workshops, in line with current guidelines from Live Performance Australia (LPA) and the TAS Health Department.
What measures will Festival of Voices take to adhere to the restrictions and regulations and ensure my safety?
Festival of Voices is committed to bringing people together again in 2022 in a safe and responsible way. We are committed to your wellbeing and COVID-19 compliance measures.
We are working closely with Live Performance Australia (LPA) and the TAS Public Health Department, and will implement various measures, including but not limited to:
- Unwell patrons, staff, volunteers and performers are asked not to attend festival events.
- Sanitiser stations available at all festival venues.
- Venue high touch point sanitation throughout events.
- Contactless payment, we are running a completely cashless festival.
- Free medical face masks available at each event venue.
Due to the ever-changing situation, some restrictions may be forced upon us at the last minute, including seating arrangements, capacities, time changes, artist changes, limitations to queues, mandatory mask wearing, and so on. Any updates will be announced on our website, social media platforms and of course via email to all affected ticket buyers.
What will happen to my tickets if the 2022 festival is canceled as per government order?
As we did for ticket buyers for the 2021 festival, should we have to cancel an event all affected ticket buyers are entitled to a full refund, as are those who purchased a Festival of Voices gift voucher. Festival of Voices adheres to the Live Performance Australia Ticketing Code of Practice.
What will happen if international or interstate artists can’t come due to travel restrictions?
If an international or interstate artist can’t come to Tasmania due to travel restrictions, we will provide a suitable replacement. Should an event be fully cancelled due to the artist being unable travel, those who already booked a ticket will be contacted to organise an exchange, voucher or refund.
Will I get a refund if travel restrictions prevent me from coming to Tasmania?
If there are closed borders occurring due to government orders at the time of Festival of Voices, we will refund those people affected and unable to travel. If this occurs, please contact our Ticketing Manager via email@example.com or on 03 6224 5975. Please ensure to advise us 24 hours before the event in order to be eligible for a refund, unfortunately we cannot refund you for events that are in the past.
What should I do if I feel unwell on the day of the event I bought tickets for?
If you are feeling unwell or displaying any of the Covid-19 symptoms, including a cough, fever, sore throat, fatigue or shortness of breath, stay at home.
If you can’t attend the event you booked for, we kindly ask you to contact us on 03 6224 5975 or firstname.lastname@example.org at least 2 hours before the event. For events that are free, but ticketed due to limited capacities we also kindly ask you to advise us if you are no longer able to attend, so we can give your spot to someone that otherwise might miss out. Anyone displaying Covid-19 symptoms will be asked to leave any event and we do reserve the right to refuse entry on this basis.
It’s everyone’s job to protect your wellbeing and COVID-19 measures will ensure that we are all safe.
Am I not better off waiting to buy tickets until closer to the date?
We are working with strict capacities in some venues to ensure physical distancing regulations can be adhered to. Therefore, you might miss out on specific events if you wait too long to order your tickets.