Let’s talk about your wellbeing and COVID-19 at the Festival of Voices.
What will Festival of Voices 2021 look like?
Festival of Voices 2021 will run from 30 June to 11 July. We will be bringing back festival favourites and presenting a series of individual performances and workshops, in line with current guidelines from Live Performance Australia (LPA) and the TAS Health Department.
What measures will Festival of Voices take to adhere to the restrictions and regulations and ensure my safety?
Festival of Voices is committed to bringing people together again in 2021 in a safe and responsible way. We are committed to your wellbeing and COVID-19 compliance measures. In our planning process, we take into account the different potential scenarios based on the potentially changing Government regulations.
We are working closely with Live Performance Australia (LPA) and the TAS Health Department, and will implement various measures, including but not limited to:
- Seated events, with strict capacities based on the restrictions at the time
- Social distancing practice and signage across the full festival site.
- Sanitation stations across the various venues used for Festival of Voices 2021.
- Gathering of attendee details to allow best contact tracing
- Enhanced cleaning of all venues used by Festival of Voices 2021
- Contactless payment, we are running a completely cashless festival
- Venues properly aired between events
What are the current regulations?
We fall under the Events Framework – Level 3, which means that the following regulations apply:
Due to the ever-changing situation, some restrictions may be forced upon us at the last minute, including seating arrangements, social distancing measures, time changes, artist changes, limitations to queues, items that can and cannot be brought into the venue, and so on. Any updates will be announced on our website, social media platforms and of course via email to all affected ticket buyers.
What will happen to my tickets if the 2021 festival is canceled as per government order?
As we did for ticket buyers for the 2020 festival, should we have to cancel all ticket buyers are entitled to a full refund, as are those who purchased a Festival of Voices gift voucher. Festival of Voices adheres to the Live Performance Australia Ticketing Code of Practice.
What will happen if international or interstate artists can’t come due to travel restrictions?
Due to the current situation we have made the decision to not rely on artists flying to Tasmania from overseas, and instead utilise the amazing talent there is on offer Australia-wide. If an interstate artist can’t come to Tasmania due to travel restrictions, we will provide a suitable replacement, offering those who already booked a ticket the option of cancelling free of charge.
Will I get a refund if travel restrictions prevent me from coming to Tasmania?
If there are closed borders occurring due to government orders at the time of Festival of Voices, we will refund those people affected and unable to travel. If this occurs, please contact our Ticketing Manager via email@example.com or on 03 6224 5975.
What should I do if I feel unwell on the day of the event I bought tickets for?
If you are feeling unwell or displaying any of the Covid-19 symptoms, including a cough, fever, sore throat, fatigue or shortness of breath, stay at home.
If you can’t attend the event you booked for, we kindly ask you to contact us on 03 6224 5975 or firstname.lastname@example.org. For events that are free, but ticketed due to limited capacities we also kindly ask you to advise us if you are no longer able to attend, so we can give your spot to someone that otherwise might miss out. Anyone displaying Covid-19 symptoms will be asked to leave the event and we reserve the right to refuse entry on this basis.
It’s everyone’s job to protect your wellbeing and COVID-19 measures will ensure that we are all safe.
Am I not better off waiting to buy tickets until closer to the date?
At the moment we are working with adjusted capacities to ensure the social distancing regulations can be adhered to. Therefore, you might miss out on specific events if you wait too long to order your tickets.
Are all events going to be seated?
At the moment the restrictions are as such that dancing is again permitted and patrons don’t necessarily need to be seated when attending performances. Most of our events however will be seated events and for those events we will ensure that there are enough seats available for all patrons – you won’t have to bring your own seats at any stage. Whenever an event is a non-seated event, this will be clearly stated on the event page both in the printed program and on the website.
How do I make sure I get a seat next to my friends or family?
Some events have allocated seating, allowing you to select your seats when purchasing your tickets. At any stage, we advise you to purchase the tickets for everyone in your party within the same transaction, and to arrive at the event at the same time as well. For any questions you can always reach out to us on 03 6224 5975 or email@example.com.
Linda is our super duper office leader and ticket manager. She is solutions focussed and nothing is ever an issue. She has been with the festival nearly as long as Joan and she has been an incredible member of the team. Linda’s passion for your wellbeing and COVID-19 will help us all. So please, be nice to Linda.