Accessibility at the Festival

How to navigate the website:

Throughout the website you will see the following icons and phrases (presented in alphabetical order):

Assistive Listening

This icon indicates that a hearing loop is available at the event.

Auslan Interpretation

This icon indicates that an Auslan session is available for the event.

Guide Dogs, Service Animals and Facilities

All Guide dogs and service animals are welcome at Festival of Voices events.

 

This icon indicates that water bowls for Guide Dogs and service animals are available at this event upon request.

Language is No Barrier

This indicates that an event can be meaningfully engaged with, without a comprehensive understanding of the English Language.  We know what you’re thinking… this is a music festival, right? You’re right. However, we believe that the power of music can be deeply appreciated by any person, no matter what first language they may speak.

Parenting Space

This phrase indicates that there will be a space available on this event site for families to use including the following; close proximity to bathrooms and changing facilities, access to wash up facilities and drinking water, seats for feeding, and the best bit: a bit of distance from the main action of the event site.

Physical Assistance

This icon indicates that physical assistance is required for wheelchair users at this venue.

Trigger Warnings

This phrase indicates that there are sensory elements of this show to be aware of. All trigger warnings for an event will be noted on the specific event page under this title.

Wheelchair Accessibility

This icon indicates that the event venue is wheelchair accessible.

Online Events

This phrase indicates that an online streaming of this event is available.

How to book tickets

Booking online

Book via our website by accessing the event page of your choice and navigating to the orange ‘BOOK NOW’ button.

Booking by phone

Call our Ticketing Team on (03) 6224 5975 to have them process a ticket order for you.

For help with your Theatre Royal, Studio and The Ian Potter Recital Hall bookings, contact the Theatre Royal Box Office on (03) 6146 3300

If you would like assistance to buy tickets to The Tasmanian Song Book at Paranaple Town Hall Theatre call (03) 6420 2900

Booking via the National Relay Service:

You can also reach the Festival of Voices Ticketing Team through the National Relay Service (relayservice.gov.au) at no additional charge.

Teletypewriter (TTY) users: phone 13 36 77 then ask for (03) 6224 5975
Speak and Listen users: phone 1300 555 727 then ask for (03) 6224 5975
Internet relay users: connect to the NRS (internet-relay.nrscall.gov.au) then type in (03) 6224 5975

Some of our shows are booked through different ticketing teams. These shows include anything staged at Theatre Royal Main Stage, Theatre Royal Studio Theatre, The Ian Potter Recital Hall and Paranaple Town Hall Theatre.

To contact Theatre Royal Main Stage, Theatre Royal Studio Theatre and/or The Ian Potter Recital Hall bookings via NRS, use the following information:

Teletypewriter (TTY) users: phone 13 36 77 then ask for (03) 6146 3300
Speak and Listen users: phone 1300 555 727 then ask for (03) 6146 3300
Internet relay users: connect to the NRS (internet-relay.nrscall.gov.au) then type in (03) 6146 3300

To contact Paranaple Town Hall Theatre via NRS, use the following information:

Teletypewriter (TTY) users: phone 13 36 77 then ask for (03) 6420 2900
Speak and Listen users: phone 1300 555 727 then ask for (03) 6420 2900
Internet relay users: connect to the NRS (internet-relay.nrscall.gov.au) then type in (03) 6420 2900

Companion Card Holders

If you hold a current Companion Card, you are eligible for a second ticket for free.  Contact our friendly ticketing team using any of the above methods for assistance.

 

Wheelchair Bookings

For wheelchair bookings please contact the festival with specifications and dimensions of the wheelchair and any additional user requirements.

Contact Us

Please don’t hesitate to contact Festival of Voices by any of the following methods if you have questions, feedback and/or suggestions regarding the accessibility of our festival:

    1. Online contact form
    2. info@festivalofvoices.com
    3. +61 3 6224 5975
    4. Using the National Relay Service via above instructions