We welcome all visitors to Festival of Voices events and make every effort to ensure the program is accessible and inclusive to our whole audience. We understand there are many guests with varying requirements and want to ensure the highest possible levels of customer service. Please find information below regarding the current accessibility availabilities in place for our festival and please contact us for additional information or any queries.
How to navigate the website:
Throughout the website you will see the following icons and phrases (presented in alphabetical order):
Assistive Listening
This icon indicates that a hearing loop is available at the event.
Auslan Interpretation
Th
is icon indicates that an Auslan session is available for the event.
Guide Dogs, Service Animals and Facilities
All Guide dogs and service animals are welcome at Festival of Voices events.
This icon indicates that water bowls for Guide Dogs and service animals are available at this event upon request.
Language is No Barrier
This indicates that an event can be meaningfully engaged with, without a comprehensive understanding of the English Language. We know what you’re thinking… this is a music festival, right? You’re right. However, we believe that the power of music can be deeply appreciated by any person, no matter what first language they may speak.
Parenting Space
This phrase indicates that there will be a space available on this event site for families to use including the following; close proximity to bathrooms and changing facilities, access to wash up facilities and drinking water, seats for feeding, and the best bit: a bit of distance from the main action of the event site.
Physical Assistance
This icon indicates that physical assistance is required for wheelchair users at this venue.
Trigger Warnings
This phrase indicates that there are sensory elements of this show to be aware of. All trigger warnings for an event will be noted on the specific event page under this title.
Wheelchair Accessibility
This icon indicates that the event venue is wheelchair accessible.
Online Events
This phrase indicates that an online streaming of this event is available.
How to book tickets
Booking online
Book via our website by accessing the event page of your choice and navigating to the orange ‘BOOK NOW’ button.
Booking by phone
Call our Ticketing Team on (03) 6224 5975 to have them process a ticket order for you.
Booking via the National Relay Service:
You can also reach the Festival of Voices Ticketing Team through the National Relay Service (relayservice.gov.au) at no additional charge.
Teletypewriter (TTY) users: phone 13 36 77 then ask for (03) 6224 5975
Speak and Listen users: phone 1300 555 727 then ask for (03) 6224 5975
Internet relay users: connect to the NRS (internet-relay.nrscall.gov.au) then type in (03) 6224 5975
Companion Card Holders
If you hold a current Companion Card, you are eligible for a second ticket for free. Contact our friendly ticketing team using any of the above methods for assistance.
Wheelchair Bookings
For wheelchair bookings please contact the festival with specifications and dimensions of the wheelchair and any additional user requirements.
Contact Us
Please don’t hesitate to contact Festival of Voices by any of the following methods if you have questions, feedback and/or suggestions regarding the accessibility of our festival:
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- Online contact form
- [email protected]
- +61 3 6224 5975
- Using the National Relay Service via above instructions
