TERMS & CONDITIONS
While we cannot guarantee that we will be able to change any bookings, please ask us and we will do our best to accommodate you.
Please note: When you purchase a workshop registration or ticket for the Festival, your email address will be automatically included in our newsletter subscription database. Festival newsletters contain important information about your workshop and events. If you wish to unsubscribe from these updates, please follow the link upon receiving newsletter.
Full refund minus $50 admin fee until 30 April. After 30 April, 50% refunds are available. From 1 June no refunds are available. ¨The Festival does not accept liability in contract or in tort for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events, which are beyond our control. We do not accept liability of acts, omissions or default from airlines, coach operators, hoteliers or other persons providing services in connection with your trip. No animals allowed (other than guide dogs). Mobile phones are to be switched off. Punctuality is appreciated and workshop leaders reserve the right to refuse admittance to latecomers if it disturbs the workshop. While every attempt is made to present the program as advertised, Festival of Voices reserves the right to adjust the program if necessary. If any of the guest artists/conductors become unavailable, all participants will be informed and given a choice to continue with a new workshop leader or have a full refund. Where tickets have been purchased for various events, a full refund will be available if the event is cancelled. There will be no refund involved if any free events have to be changed or cancelled. All sessions are booked on a first-come-first-served basis and a booking is not recognised until payment is received with the application form. Numbers for all sessions and events are limited and the Festival reserves the right to refuse a booking application when available places for each voice part are fully booked, and to refuse entry to any event when available seats are fully booked.
Discounts on tickets are available only for the time period and conditions specified in the discount offer. Tickets may be general admission or numbered seating allocation. Concessions are offered only to concession cardholders. Persons under 5yrs of age, primary /secondary school student and tertiary students are considered concession. (Tertiary students must provide their card.) When collecting tickets from the door of the venue or from the festival office, identification must be provided by the person whose name the ticket has been purchased in.
Once booked, tickets cannot be returned or exchanged. Tickets booked on line will be emailed to the purchaser. Latecomers may be asked to wait until a suitable break in performance before they can enter venue.
Photography and Filming
Activities & performances at the Festival of Voices may be photographed, recorded, filmed and/or videoed by Festival of Voices (the 'Production Company'). By attending the Festival of Voices you give permission for Festival of Voices and its successors and that the Production Company will own any and all rights in said photography, recording, filming and/or video-taping and the participant now waives, as to the Production Company and its successors, assigns and licensees, all personal right and objections to any use to be made of such photography, recording, filming or video-taping, containing the likeness of the participant, for any and all media platforms including: cinema, website, new media, and television purposes, and performances thereof, accompanied by any narration, and dialogue, and the publicity and promotion in connection there with including and any and other trade and advertising purposes such as press, posters and printed literature in perpetuity.
Please note: If you are participating in a workshop and do not want to be photographed, recorded or videoed by Festival of Voices, please let us know via email: firstname.lastname@example.org